Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Thunderbird "An error occurred with the POP3 mail server" email error message

  • 3 respostas
  • 4 têm este problema
  • 1 exibição
  • Última resposta de Matt

sales154
sales154
more options

Hi! Whenever I open Thunderbird or try to get/check new messages I get an error message saying "An error occurred with the POP3 mail server" - how can I fix this? I can still send new emails/reply to existing emails but can't get new ones... The other email accounts work fine...

Hi! Whenever I open Thunderbird or try to get/check new messages I get an error message saying "An error occurred with the POP3 mail server" - how can I fix this? I can still send new emails/reply to existing emails but can't get new ones... The other email accounts work fine...

Alterado por sales154 em

Todas as respostas (3)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

re :error message saying "An error occurred with the POP3 mail server" Is that the entire error message ? What POP server are you talking about? gmail, yahoo. AT&T, virginmedia etc ?

Suggest you post some info telling us the current server settings. In Thunderbird Help > Troubleshooting Information Mail and News Accounts section Copy all the information and paste it into a 'Post a Reply' text box in this question in the forum.

sales154
sales154 Autor da pergunta
more options

Message says: "An error occurred with the POP3 mail server. Mail server mail.gusjonesjewellers.co.uk responded:"

The other three email accounts are IMAPs and they work fine...

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Still not a verbatim recitation of the error. it is what the server responded that says what the problem is.

This test suggest there may be issues with the domains MX record. https://intodns.com/gusjonesjewellers.co.uk

This test indicated the DIFFIE-HELLMAN PARAMETER is weak. I though it had to be 2048, but I just don't have time to look it up. But that change goes back to Thunderbird 38.