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No pages load - white screen

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No websites load on my Xiaomi Redmi Note 3 Pro (Android version 5.1.1 LMY47V - please don't ask to update android. Android versions only update starting with Android 6)

Steps to reproduce:

  1. Numbered list item Open a new tab in the newest Firefox (84.1.1) or Firefox Beta (85.0.0-beta.2) for Android in normal or private mode.
  2. Numbered list item Navigate to www.facebook.com or any other website.

Expected behavior: Page content loads.

Actual behavior: The page loading indication bar goes to the end and disappears, but no page content loads at all - the screen is white. No error message.

No websites load on my Xiaomi Redmi Note 3 Pro (Android version 5.1.1 LMY47V - please don't ask to update android. Android versions only update starting with Android 6) Steps to reproduce: # Numbered list item Open a new tab in the newest Firefox (84.1.1) or Firefox Beta (85.0.0-beta.2) for Android in normal or private mode. # Numbered list item Navigate to www.facebook.com or any other website. Expected behavior: Page content loads. Actual behavior: The page loading indication bar goes to the end and disappears, but no page content loads at all - the screen is white. No error message.

Solução escolhida

Hi

There is an update to 84.1.2 that will fix this issue. Please check for updates from the Google Play store.

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Todas as respostas (8)

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I tried:

  1. Clearing cache
  2. Switching "Enhanced Tracking Protection" from Strict to Standard (default)
  3. Reinstalling Firefox

Nothing worked =(

Alterado por robert.peetsalu em

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Is this a version that you have installed from the Google Play store?

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Yes. All of them.

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Hi

Please can you update your copy of Firefox for Android from the Google Play store. An update has gone out today that should fix this issue.

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Hi,

The issue remains. Here are some screenshots of normal and incognito mode. I tried turning off enhanced tracking protection in both modes.

Firefox version in Google Play: 84.1.1 (Build #2015781795)

Alterado por robert.peetsalu em

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And here are the screenshots.

The version in Google Play is 84.1.1 (Build #2015781795)

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Solução escolhida

Hi

There is an update to 84.1.2 that will fix this issue. Please check for updates from the Google Play store.

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Thank you! With this version sites load as expected in both normal and incognito mode.