Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Cannot write new email at all / not save draft

  • 1 resposta
  • 1 tem este problema
  • 3 visualizações
  • Última resposta de sfhowes

jovs78
jovs78
more options

Hello i have a strange problem. I cannot write / send any email. When i try yo create a new email it open the new email but if send or save it.. it show me a message that it's impossible to save the email. And the email creation bar remains. I have try: - disable all extension - reinstall the software - create a new profile - start as administrator - Install an old version - check permission of profile folder

thanks to all.

Hello i have a strange problem. I cannot write / send any email. When i try yo create a new email it open the new email but if send or save it.. it show me a message that it's impossible to save the email. And the email creation bar remains. I have try: - disable all extension - reinstall the software - create a new profile - start as administrator - Install an old version - check permission of profile folder thanks to all.
Capturas de tela anexadas

Todas as respostas (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

In Tools/Account Settings, Copies & Folders for the account, where are drafts stored? If it's a remote location, try "Drafts" Folder on: Local Folders.