Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox browser crashed

  • 1 resposta
  • 1 tem este problema
  • 9 visualizações
  • Última resposta de FredMcD

trevstar
trevstar
more options

Hi,

The firefox browser has today crashed and no page is opening. I tried to send a crash report but no success. I uninstalled and reinstalled but still no page is opening!

Not sure what next can I do?

Many thanks Trevor

Hi, The firefox browser has today crashed and no page is opening. I tried to send a crash report but no success. I uninstalled and reinstalled but still no page is opening! Not sure what next can I do? Many thanks Trevor

Todas as respostas (1)

FredMcD
FredMcD
more options

Let's start with, Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}