Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Unable to download files in firefox

  • 2 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de FredMcD

more options

all of a sudden i am no longer able to download files in Firefox, regardless of webpage. tried all the steps on the troubleshooting page here: https://support.mozilla.org/en-US/kb/cant-download-or-save-files didnt accomplish anything same situation. downloads work fine in edge, chrome, opera and ie. no warning messages or errors show up on attempt. checked the folder its supposed to use for downloads and no files are created.

all of a sudden i am no longer able to download files in Firefox, regardless of webpage. tried all the steps on the troubleshooting page here: https://support.mozilla.org/en-US/kb/cant-download-or-save-files didnt accomplish anything same situation. downloads work fine in edge, chrome, opera and ie. no warning messages or errors show up on attempt. checked the folder its supposed to use for downloads and no files are created.

Todas as respostas (2)

more options

Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a download manager.


This download manager works separately from the browser. The browser tells it what to download, and off it goes.

http://www.freedownloadmanager.org It is a powerful modern download accelerator and organizer for Windows and Mac.

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.