Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Trouble finding site

more options

Beginning in the last month I receive the message below when attempting to connect to a site. Different sites with different server information. However the content for the site is shown. Why is this suddenly happening? The message copied below is an example.

Hmm. We’re having trouble finding that site.

We can’t connect to the server at bfea48bd16cfe97e11fb3f6ce1174c3d.safeframe.googlesyndication.com.

If that address is correct, here are three other things you can try:

   Try again later.
   Check your network connection.
Beginning in the last month I receive the message below when attempting to connect to a site. Different sites with different server information. However the content for the site is shown. Why is this suddenly happening? The message copied below is an example. ''Hmm. We’re having trouble finding that site. We can’t connect to the server at bfea48bd16cfe97e11fb3f6ce1174c3d.safeframe.googlesyndication.com. If that address is correct, here are three other things you can try: Try again later. Check your network connection.''

Todas as respostas (1)

more options

Looking a the right end of the address -- googlesyndication.com -- that probably is an ad.

If you want to view it, you could start by looking at your content blockers -- Firefox's Tracking Protection feature, and extensions that counter ads and tracking.

(A) The shield icon toward the left end of the address bar usually turns a bit purplish when content is blocked. Click the icon to learn more or make an exception. See: Enhanced Tracking Protection in Firefox for desktop.

(B) Extensions such as Adblock Plus, Blur, Disconnect, DuckDuckGo Privacy Essentials, Ghostery, NoScript, Privacy Badger, uBlock Origin or uMatrix usually provide a toolbar button to manage blocked content in a page. There may or may not be a number on the icon indicating the number of blocked items; you sometimes need to click the button to see what's going on and test whether you need to make an exception for this site.