Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Emails Not Syncing

  • 2 respostas
  • 1 tem este problema
  • 6 visualizações
  • Última resposta de tarrick_m

tarrick_m
tarrick_m
more options

Hey,

We have an issue running thunderbird 78.12.0.

We have 4 computers all running the same version of thunderbird, and all 4 computers have access to the same 4 office 365 mail boxes. The problem we have been having is if an email is moved, replied to or deleted etc on 1 of the PC's it's not showing up on the rest, unless we close and re-start thunderbird, then everything syncs up again, it will work fine for an hour, 2 hours or a day then stop working again.

No settings have been changed, and this just started happening around a week ago.

Any ideas?

Thank you.

Hey, We have an issue running thunderbird 78.12.0. We have 4 computers all running the same version of thunderbird, and all 4 computers have access to the same 4 office 365 mail boxes. The problem we have been having is if an email is moved, replied to or deleted etc on 1 of the PC's it's not showing up on the rest, unless we close and re-start thunderbird, then everything syncs up again, it will work fine for an hour, 2 hours or a day then stop working again. No settings have been changed, and this just started happening around a week ago. Any ideas? Thank you.

Todas as respostas (2)

Matt
Matt
  • Top 25 Contributor
  • Moderator
more options

Office 365 would have the same 15 minute limit of connectivity to the account as outlook I would guess. So with 4 users connecting at 15 minute intervals to get mail I see a denial of connection occurring as the average between connection would be around 3 minutes.

tarrick_m
tarrick_m Autor da pergunta
more options

Hi Matt,

Thanks for the reply, this has not been an issue in the past, only in the last week. And we only have 3 PC's running at any 1 time.

Even clicking the Get Messages button does nothing, we have to restart thunderbird to trigger the download of new messages.