Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Deleted Desktop Inbox eMails Still show in Profile Inbox

  • 2 respostas
  • 1 tem este problema
  • 10 visualizações
  • Última resposta de Matt

1dub1
1dub1
more options

I am running Thunderbird version 78.9.0 on a Windows 10 desktop.

I have been organizing my Inbox into subfolders. The desktop Inbox has about 6 fewer emails than are shown in the Profile Inbox subfolder. One of the emails in the Profile Inbox sub-folder is causing an MBOX to PDF converter program to lock up. My question is how can I get the desktop and Profile inbox folders to be in sync so I can get rid of the Profile email that is locking up the converter program. I have tried the Folder Repair option but that did not result in a sync.

Any advice would be greatly appreciated.

I am running Thunderbird version 78.9.0 on a Windows 10 desktop. I have been organizing my Inbox into subfolders. The desktop Inbox has about 6 fewer emails than are shown in the Profile Inbox subfolder. One of the emails in the Profile Inbox sub-folder is causing an MBOX to PDF converter program to lock up. My question is how can I get the desktop and Profile inbox folders to be in sync so I can get rid of the Profile email that is locking up the converter program. I have tried the Folder Repair option but that did not result in a sync. Any advice would be greatly appreciated.

Todas as respostas (2)

1dub1
1dub1 Autor da pergunta
more options

I figured out a solution which fixed the problem. I emptied the Trash folder and restarted the computer. After the restart, the Profile and Desktop Inbox folders were identical.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I am glad you fixed it because I really have no idea what the desktop and profile inbox stuff was all about. Let alone the actual issue of them not being in sync.