Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox error “Code execution cannot proceed because Vcruntime140_1.dll was not found"

  • 3 respostas
  • 1 tem este problema
  • 13 visualizações
  • Última resposta de FredMcD

nichols.richard
nichols.richard
more options

Firefox (V-91.0.1) stopped working immediately after uninstalling the Mozilla VPN with an error “Code execution cannot proceed because Vcruntime140_1.dll was not found." I unstalled and re-installed Firefox several times, but the error persisted. After reviewing feedback from other users with the same problem on the Firefox support website I looked for the Vcruntime140_1.dll file in the \Program Files\Mozilla Firefox folder on 2 other Windows 10 systems on my network with Firefox (V-91.0.1) running successfully, but it was not on either system. All 3 systems are 64 bit running Windows Version 21H1. However, I was able to locate a version of the "_1" file (size 44.7 kb) in the MS Edge folder located in \Program Files (x86)\Microsoft\Edge\Application\92.0.902.73. I copied the file from the Edge folder to the \Program Files\Mozilla Firefox folder and Firefox has been working fine for 2 days now, I can only hope it continues to work properly.

At this point I believe there are 3 issues that need to be understood. 1.) This will probably happen to other people and should be addressed in the Firefox install software. 2.) The problem created by the Mozilla VPN uninstall software needs to be understood and corrected. 3.) Why don't all systems of what appear to be the same configuration require the "_1" file.

Firefox (V-91.0.1) stopped working immediately after uninstalling the Mozilla VPN with an error “Code execution cannot proceed because Vcruntime140_1.dll was not found." I unstalled and re-installed Firefox several times, but the error persisted. After reviewing feedback from other users with the same problem on the Firefox support website I looked for the Vcruntime140_1.dll file in the \Program Files\Mozilla Firefox folder on 2 other Windows 10 systems on my network with Firefox (V-91.0.1) running successfully, but it was not on either system. All 3 systems are 64 bit running Windows Version 21H1. However, I was able to locate a version of the "_1" file (size 44.7 kb) in the MS Edge folder located in \Program Files (x86)\Microsoft\Edge\Application\92.0.902.73. I copied the file from the Edge folder to the \Program Files\Mozilla Firefox folder and Firefox has been working fine for 2 days now, I can only hope it continues to work properly. At this point I believe there are 3 issues that need to be understood. 1.) This will probably happen to other people and should be addressed in the Firefox install software. 2.) The problem created by the Mozilla VPN uninstall software needs to be understood and corrected. 3.) Why don't all systems of what appear to be the same configuration require the "_1" file.

Todas as respostas (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

I don't know why Firefox seems to have become more dependent on this shared library than it used to be, or why uninstalling Mozilla VPN affects Firefox.

For future reference, it is simplest to re-run Microsoft's installer(s) from the "Visual Studio 2015, 2017 and 2019" section of this article:

https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0

nichols.richard
nichols.richard Autor da pergunta
more options

It appears that Firefox is only looking for the "vcruntime140_1.dll" file in the \Program Files\Mozilla Firefox folder before giving the "... was not found error." Will the capability at the Microsoft support link you have provided install the "vcruntime140_1.dll" file in the \Program Files\Mozilla Firefox folder?

FredMcD
FredMcD
more options

We recommend installing both the 32 and 64 versions of the Visual Studio program.