We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Help : Unlock my account

  • 3 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de Yousef

more options

Hi,

I tried to sync my Firefox account but this happened :

The confirmation email we sent to ******* was returned and we’ve locked your account to protect your Firefox data.

Thanks!

Hi, I tried to sync my Firefox account but this happened : The confirmation email we sent to ******* was returned and we’ve locked your account to protect your Firefox data. Thanks!

Todas as respostas (3)

more options

Yousef said

Hi, I tried to sync my Firefox account but this happened : The confirmation email we sent to ******* was returned and we’ve locked your account to protect your Firefox data. Thanks!
more options
more options

Thanks!

I've checked this link before!

I've never ever marks Firefox email as spam!!

I've been using Firefox Sync for years and this is the first time this happened! I guess it's a new thing that came to Firefox!

Seems like Mozilla have no option to help users to get through this problem! (nothing! just a simple community support forum!!!)

Email for my account is Yahoo and I have never had this problem!

Mozilla should really do something about this horrible issue!

I'll wait another 24 hours and try again, I guess!

Thanks!