Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

unable to post messages on facebook

  • 1 resposta
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de FredMcD

more options

Only on firefox browser, I am unable to post messages in groups or messenger in facebook. I can add text, files and anything else, but when I try to post or hit send button, it just shoots back to the begining. If I use any other browser, which I do not want to do, it works fine. If I hit the enter button on the keyboard it will just scroll down. As soon as I type the first character it scrolls down as well, and off screen and I have to scroll the page up to see it again. Do not think it is a keyboard issue as it works on other browsers and on this help page This just started happening since my last update. Maybe you can tell me how to go back to prior version? or how to fix. Does not seem to be an issue anywhere but facebook in the firefox browser. Thanks. Duane Schlosser

Only on firefox browser, I am unable to post messages in groups or messenger in facebook. I can add text, files and anything else, but when I try to post or hit send button, it just shoots back to the begining. If I use any other browser, which I do not want to do, it works fine. If I hit the enter button on the keyboard it will just scroll down. As soon as I type the first character it scrolls down as well, and off screen and I have to scroll the page up to see it again. Do not think it is a keyboard issue as it works on other browsers and on this help page This just started happening since my last update. Maybe you can tell me how to go back to prior version? or how to fix. Does not seem to be an issue anywhere but facebook in the firefox browser. Thanks. Duane Schlosser

Todas as respostas (1)

more options

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.