We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox shows as my signed in browser on my google account

  • 7 respostas
  • 1 tem este problema
  • 16 visualizações
  • Última resposta de Paul

more options

Hi team mozilla. I have a Samsung Galaxy Note 10 lite and previously i was using mozilla firebox browser on my phone and i logged in my google account on mozilla firefox too but after even logging out my google account from mozilla browser it still shows Firefox as 'Browsers you're signed in on' on my google account connected device which is my phone (Samsung Note 10 lite) even after factory resetting my phone it still shows me this but now i don't have even firefox installed on my device yet but it still shows firefox as my connected device's browser. Please help me with this.. Also see the screenshot attached. Thanks!

Hi team mozilla. I have a Samsung Galaxy Note 10 lite and previously i was using mozilla firebox browser on my phone and i logged in my google account on mozilla firefox too but after even logging out my google account from mozilla browser it still shows Firefox as 'Browsers you're signed in on' on my google account connected device which is my phone (Samsung Note 10 lite) even after factory resetting my phone it still shows me this but now i don't have even firefox installed on my device yet but it still shows firefox as my connected device's browser. Please help me with this.. Also see the screenshot attached. Thanks!
Capturas de tela anexadas

Todas as respostas (7)

more options

Hi

What version of Firefox for Android are you using on that device?

more options

Hi right now haven't even installed firefox on my device but still it is showing me that firefox is signed in on my device. I RESET my device to default settings but still it's showing firefox as a signed in browser on my google account with this device.

more options

Hi right now haven't even installed firefox on my device but still it is showing me that firefox is signed in on my device. I RESET my device to default settings but still it's showing firefox as a signed in browser on my google account with this device.

Seburo said

Hi What version of Firefox for Android are you using on that device?
more options

That icon is not a recent copy of Firefox - the icon and branding has been changed over a year ago.

Have you downloaded any apps from outside of the Google Play Store?

more options

Seburo said

That icon is not a recent copy of Firefox - the icon and branding has been changed over a year ago. Have you downloaded any apps from outside of the Google Play Store?

No i didn't install any app from outside of google play store..

more options

SZ said

Seburo said

That icon is not a recent copy of Firefox - the icon and branding has been changed over a year ago. Have you downloaded any apps from outside of the Google Play Store?

No i didn't install any app from outside of google play store..

I even checked logging in from other google account on firefox and the icon of firefox is still the same.. i don't think this is an issue of icon..

more options

Hi

I looked into this and I think I know what is happening.

This does not show that you have Firefox installed, but that you are signed into your Firefox Account (the one you use to ask a question here) on that device.