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AT&T Yahoo Mail Only Works In Basic Mode

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  • Última resposta de cor-el

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About a month ago, AT&T Yahoo Mail stopped working. It states "The latest version of AT&T Yahoo Mail is not supported on your browser. Please use a supported browser below or use basic Mail." It work in "basic Mail". When I looked up the issue with AT&T Yahoo Mail, they state that they only support the last 2 versions of Firefox. I am using Firefox 93.0. I tried opening in "Troubleshooting Mode" and disabling all of my Add-Ins; but, the problem persists. Has anyone had the same issue? Any suggestions to fix this?

About a month ago, AT&T Yahoo Mail stopped working. It states "The latest version of AT&T Yahoo Mail is not supported on your browser. Please use a supported browser below or use basic Mail." It work in "basic Mail". When I looked up the issue with AT&T Yahoo Mail, they state that they only support the last 2 versions of Firefox. I am using Firefox 93.0. I tried opening in "Troubleshooting Mode" and disabling all of my Add-Ins; but, the problem persists. Has anyone had the same issue? Any suggestions to fix this?
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Solução escolhida

You appear to have a user agent that is modified by Avast (AVG) Anti-Track that could be causing problems, so if you do use this software then try to disable it. You will have to contact Avast about this if their software causes problems for you. We can't do much about this apart from identifying Avast Anti-Track as a possible cause.

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Solução escolhida

You appear to have a user agent that is modified by Avast (AVG) Anti-Track that could be causing problems, so if you do use this software then try to disable it. You will have to contact Avast about this if their software causes problems for you. We can't do much about this apart from identifying Avast Anti-Track as a possible cause.