Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Blank Thunderbird Only On One Computer

  • 1 resposta
  • 1 tem este problema
  • 1 exibição
  • Última resposta de pragorama

more options

I am currently using Thunderbird Portable 91.2.1 on a USB Drive so I can use it on multiple computers and laptops. On one particular laptop, Thunderbird launches with a blank screen.

I have tried the following: reinstall thunderbird (saving the profile folder with the emails), used different thumbdrives, restarting in safe mode, removed add-ons, deleted cookies and history on Firefox, and ensured the email accounts had the correct information on the profiles.

Nothing works. Throughout all this, it still works perfectly fine on other computers. Is there anything else I can do?

I am currently using Thunderbird Portable 91.2.1 on a USB Drive so I can use it on multiple computers and laptops. On one particular laptop, Thunderbird launches with a blank screen. I have tried the following: reinstall thunderbird (saving the profile folder with the emails), used different thumbdrives, restarting in safe mode, removed add-ons, deleted cookies and history on Firefox, and ensured the email accounts had the correct information on the profiles. Nothing works. Throughout all this, it still works perfectly fine on other computers. Is there anything else I can do?

Todas as respostas (1)

more options

Here is the screenshot of my issue: