Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Password forgotten

  • 3 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de cor-el

more options

I don't remember re-setting my master password (to be sure, master password is the password that I'd use in order to get into my Firefox account, yes? The Prime Password is not the same; my Prime is set & doing just fine. Image is just for the 'hell of it'; no reason for it, just felt like using the feature. Thank you. John

I don't remember re-setting my master password (to be sure, master password is the password that I'd use in order to get into my Firefox account, yes? The Prime Password is not the same; my Prime is set & doing just fine. Image is just for the 'hell of it'; no reason for it, just felt like using the feature. Thank you. John
Capturas de tela anexadas

Todas as respostas (3)

more options

Onowatt Sound & Vision said

I don't remember re-setting my master password (to be sure, master password is the password that I'd use in order to get into my Firefox account, yes? The Prime Password is not the same; my Prime is set & doing just fine. Image is just for the 'hell of it'; no reason for it, just felt like using the feature. Thank you. John
more options

The Primary (Master) Password is used with the browser's Password Manager for added security for the password files. But you talked about the Firefox account.

Are you perhaps talking about accessing the sync servers?

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?

more options

Primary Password was formerly named Master Password, so both are the same and do not get confused. The password used to access the Sync is a different password.

Did you reset this password because you forgot it ?