Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Opening DWG files

  • 10 respostas
  • 2 têm este problema
  • 15 visualizações
  • Última resposta de Toad-Hall

more options

Greeting, I am using Mozilla Thunderbird for a long time so far. Since today I have problem with opening DWG files from attachments. When I double click on DWG file in attachment nothing happens. It doesn't even offer me choice if I want to save file or open it. Until today, after I double click on file I was always asked if I want to save file or open it. If I right click on file and click open again I does nothing. But If I right click on file and choice save it save normally, and after I open file from Windows file work just fine. So the problem is not in file itself.

Please help me with this. I need it to work properly, and when I double click file in attachment it should offer me choice to open or save.

Greeting, I am using Mozilla Thunderbird for a long time so far. Since today I have problem with opening DWG files from attachments. When I double click on DWG file in attachment nothing happens. It doesn't even offer me choice if I want to save file or open it. Until today, after I double click on file I was always asked if I want to save file or open it. If I right click on file and click open again I does nothing. But If I right click on file and choice save it save normally, and after I open file from Windows file work just fine. So the problem is not in file itself. Please help me with this. I need it to work properly, and when I double click file in attachment it should offer me choice to open or save.

Todas as respostas (10)

more options

What is set up in the Preferences ?

Menu app icon > Preferences > General Scroll down to 'Files & Attachments' Content Type' for DWG files - what is set up as the Action ? Have you selected the appropriate dwg editor / CAD program ?

more options

Yes I have. At first, in the Preferences was selected appropriate DWG editor. I even tried to use another app for opening DWG but still no result. After that I tried to delete Preferences for opening DWG files. That also didn't make any change. Every time when I double click on file in attachment nothing happens, not even error. It just do nothing.

At the end I found solution by uninstalling current version 91.4.1, and installing version 78.14.0. On this version I have no problem. I even managed to preserve all my Local Folders and Archived mail. So I guess there is a problem with current version maybe...

more options

On version 91.3. 64bit works fine , on version 91.4.1 the same problem

more options

Is the problem only with .dwg files or are you both having similar issue with other types?

more options

I have problem only with DWG. JPG, PDF, DOCX work normal.

more options

I've located a bug report that seems to mention what you describe. This is a link to that bug report. https://bugzilla.mozilla.org/show_bug.cgi?id=1744259

more options

Please read the comment at this link: https://bugzilla.mozilla.org/show_bug.cgi?id=1747360#c1

more options

Experience: if I forward the mail with the dwg attachment, during the composition of forwarded mail I can open the dwg by double click. ...if it helps anybody to resolve this annoying issue.

more options

I have the same problem in 91.5.1 .

more options

This bug has been assigned and is receiving attention. Then it will get tested. You can find current status in the bug report, but a potential fix may appear in the next update. Bugzilla people would appreciate feedback after updating to the next release when it is available - version 91.6.0