Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Thunderbird email access

  • 1 resposta
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de zamar27

more options

I’m a longtime Thunderbird user.

Since I upgraded from Windows 10 to Windows 11, I cannot access my incoming email.

I have downloaded and reinstalled Thunderbird. When I try to open using the email symbol, I get directed to enroll another account. So I enrolled my original account.

I need step by step preferably printable direction, because I have low vision.

I’m a longtime Thunderbird user. Since I upgraded from Windows 10 to Windows 11, I cannot access my incoming email. I have downloaded and reinstalled Thunderbird. When I try to open using the email symbol, I get directed to enroll another account. So I enrolled my original account. I need step by step preferably printable direction, because I have low vision.

Todas as respostas (1)

more options

If you upgraded to Win 11 and Tbird doesn't work, try old Thunderbird uninstall via Reva Uninstaller or such with full cleanup including local accs and mail DBs (assuming you have webmail copies like in Gmail). Then install the latest Tbird version, and add all mail accs again. Any error messages on screen or in log?

Alterado por zamar27 em