Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Colorway Software???

more options

WHY did I get a screen from Colorway Software when I opened my browser this morning.

I was unable to close my Firefox browser.

I could not use my browser. Why was use of my Firefox blocked?

The messages were to click on a button to use Colorway or to use my original theme.

This looks like a SCAM or TROJAN attack.

WHY DID THIS COME UP??????

Can I trust Firefox to be safe???

Gary

WHY did I get a screen from Colorway Software when I opened my browser this morning. I was unable to close my Firefox browser. I could not use my browser. Why was use of my Firefox blocked? The messages were to click on a button to use Colorway or to use my original theme. This looks like a SCAM or TROJAN attack. WHY DID THIS COME UP?????? Can I trust Firefox to be safe??? Gary

Todas as respostas (1)

more options

Hi Gary, randomly selected users got a Colorways promo after their Firefox 94, 95, or 96 updates (example screenshot attached). Nothing to worry about, and you could have dismissed the overlay by tapping the Esc key. (As a Windows user, my longtime "first thing to try" to cancel a dialog.)

More info on Colorways themes: Personalize Firefox with Colorways.