Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

firefox not responding

  • 2 respostas
  • 1 tem este problema
  • 3 visualizações
  • Última resposta de James

jkalabovitz
jkalabovitz
more options

Firefox stopped responding. Seems the page is incomplete when loading. I tried a refresh, that didn't work so I tried an uninstall and reinstalled ff. that didn't work either. seems like its bugged or has a virus. I uninstalled it. Now I am a little reluctant to install it again. Has this happened to anyone? Any suggestions? Thanks, John

Firefox stopped responding. Seems the page is incomplete when loading. I tried a refresh, that didn't work so I tried an uninstall and reinstalled ff. that didn't work either. seems like its bugged or has a virus. I uninstalled it. Now I am a little reluctant to install it again. Has this happened to anyone? Any suggestions? Thanks, John

Todas as respostas (2)

FredMcD
FredMcD
more options

jscher2000 said
Could this be relevant? A couple of other users identified Webroot (security software) as blocking 64-bit Firefox 97 -- released today -- from running properly: If you are still running an earlier release of Firefox, this would not be your issue.

bg07901 said
After consulting with WebRoot, they advised this was a known issue. The fix was to remove and reinstalled the WebRoot application.
James
James
  • Moderator
  • Top 10 Contributor
more options

https://www.mozilla.org/firefox/97.0.1/releasenotes/

Fixed Works around problems with WebRoot SecureAnywhere antivirus rendering Firefox unusable in some situations