Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Email settings lost

  • 1 resposta
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de christ1

Kevin-Paulene
Kevin-Paulene
more options

I am not receiving emails on my laptop. I am receiving on my phone. I can see my OUTGOING Email Settings and they match my provider, Telstra.com server settings.

I found my INCOMING Server Address by going into my Telstra account, but I cannot find them in my Email Settings on my laptop. They are:- imap.telstra.com Server Port:- 993 Connection:- SSL

How can I fix this so that I can again receive emails please? This is driving me crazy!

Thanks in advance. Paulene

I am not receiving emails on my laptop. I am receiving on my phone. I can see my OUTGOING Email Settings and they match my provider, Telstra.com server settings. I found my INCOMING Server Address by going into my Telstra account, but I cannot find them in my Email Settings on my laptop. They are:- imap.telstra.com Server Port:- 993 Connection:- SSL How can I fix this so that I can again receive emails please? This is driving me crazy! Thanks in advance. Paulene

Todas as respostas (1)

christ1
christ1
  • Top 25 Contributor
more options

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.