Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Random web pages coming up blank/failing to load

  • 2 respostas
  • 1 tem este problema
  • 13 visualizações
  • Última resposta de Terry

more options

When I try to load random web pages on some well known websites, some load, and then turn blank.

For example: https://www.cnbc.com/2022/05/21/russia-ukraine-live-updates.html

This happens at random, it seems. Most of my browsing seems to work fine.

Reloading doesn't help.

Troubleshooting mode doesn't help.

When I try to load random web pages on some well known websites, some load, and then turn blank. For example: https://www.cnbc.com/2022/05/21/russia-ukraine-live-updates.html This happens at random, it seems. Most of my browsing seems to work fine. Reloading doesn't help. Troubleshooting mode doesn't help.

Todas as respostas (2)

more options

What security software are you running? Do yo have the same issue under a different Windows account? Did you try Windows in Safe Mode with networking? Did clearing the browser cache help?

Alterado por jonzn4SUSE em

more options

That page loads without any apparent issue in my browser. Creating a new profile is a quick way of testing whether the issue is caused by your profile or software.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_the-problem-happens-in-21troubleshoot-modesf22safe-modesf https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration) https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles

If you have visited the site previously, you could try removing cookies and site data and clearing the cache.

https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox https://support.mozilla.org/en-US/kb/how-clear-firefox-cache