Backed up profile into new computer not recognized
I got a new pc so I copied the thunderbird file from the old pc to an usb following the instructions in this site. I copied back into the new pc (thunderbird) without creating a new account and nothing. I did it creating a new account and nothing. installed and reinstalled thunderbird and copied just the profile folder and nothing, copied just the local folder and nothing , thunderbird always open asking to set up a new account and old profile doesn't get recognized. I need help please cause I don't want to loose my saved mails. I have tried many options stated in this web siete but none of them seems to work. it is very frustrating that such a simple solution from here it doesn't work.
Solução escolhida
the instructions are under moving TB data to a new computer. those are the ones I was referring to and now I see that they are incomplete. Thank you, thank you very much, you saved my live without your instructions I would still be at lost. I was able to get my old profile back and saved every thing from my old computer. your instructions should be on the knowledge site since they are more complete. one observation though, where you said click the start button and write thunderbird.exe, you failed to mention that it should be start/run/ TB.exe. Once again thank you my problem has been solved.
Ler esta resposta 👍 0Todas as respostas (3)
Well, i didn't see the instructions you refer to, but the solution is simple. - I first am assuming that TB is installed and NOT running. - place the copied profile (name probably ends in '....default or similar) to the new PC at c:\users\<yourID>\appdata\roaming\thunderbird\profiles Click the Windows start button and enter thunderbird.exe -p and press enter. that should start the profile manager If that does not show your old profile, then click the 'create profile' button and do these two steps in sequence: - enter a name, such as MYPROFILE and then, after doing that, - click the browse button to select your profile. And you're done.
Solução escolhida
the instructions are under moving TB data to a new computer. those are the ones I was referring to and now I see that they are incomplete. Thank you, thank you very much, you saved my live without your instructions I would still be at lost. I was able to get my old profile back and saved every thing from my old computer. your instructions should be on the knowledge site since they are more complete. one observation though, where you said click the start button and write thunderbird.exe, you failed to mention that it should be start/run/ TB.exe. Once again thank you my problem has been solved.
Thanks for your kind words. I was glad to help and you are quite welcome.