Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

High data use/download

  • 1 resposta
  • 0 tem este problema
  • 5 visualizações
  • Última resposta de andrew.wiewel

andrew.wiewel
andrew.wiewel
more options

Hi. Over the past few days my Firefox 104.0.2 (64-bit) has gone haywire. I still use Win7 but have it locked down pretty tightly and get security updates through the ESU program.

If I open Firefox with six pinned news and weather tabs (as I have been doing for years), 0.8-1 GB of data are downloaded within a matter of minutes. Opening a new webpage (e.g., CNN.com, but it doesn't seem to matter what webpage I open) will immediately download another 0.1-0.25 GB of data. As far as I can tell there is no end to this behavior. Each new webpage causes a large download.

Opening a new Firefox session without pinned or open tabs is better, but still downloads around 0.1 GB of data at the outset. Each opened webpage prompts the same 0.1-0.25 GB download outlined above.

I have a network monitor on my desktop so I am confident that this behavior wasn't happening until a couple days ago. Previously my total daily download would be 1-2 GB, which included work-at-home activities, 30-60 minutes of watching Youtube videos (480p), and often a couple hours of listening to classical music (144p) on Youtube.

Yesterday I did a full virus and malware scan of my computer and nothing was found. Outside of Firefox my computer seems to be operating normally.

Hi. Over the past few days my Firefox 104.0.2 (64-bit) has gone haywire. I still use Win7 but have it locked down pretty tightly and get security updates through the ESU program. If I open Firefox with six pinned news and weather tabs (as I have been doing for years), 0.8-1 GB of data are downloaded within a matter of minutes. Opening a new webpage (e.g., CNN.com, but it doesn't seem to matter what webpage I open) will immediately download another 0.1-0.25 GB of data. As far as I can tell there is no end to this behavior. Each new webpage causes a large download. Opening a new Firefox session without pinned or open tabs is better, but still downloads around 0.1 GB of data at the outset. Each opened webpage prompts the same 0.1-0.25 GB download outlined above. I have a network monitor on my desktop so I am confident that this behavior wasn't happening until a couple days ago. Previously my total daily download would be 1-2 GB, which included work-at-home activities, 30-60 minutes of watching Youtube videos (480p), and often a couple hours of listening to classical music (144p) on Youtube. Yesterday I did a full virus and malware scan of my computer and nothing was found. Outside of Firefox my computer seems to be operating normally.

Todas as respostas (1)

andrew.wiewel
andrew.wiewel Autor da pergunta
more options

Hi again.

As soon as I posted the message above I realized I left out some useful information.

1) I have tried to uninstall/reinstall Firefox and that hasn't changed the behavior described in my first post.

2) Extensions used: Disable HTML5 Autoplay DuckDuckGo Privacy Essentials Google Scholar Button Honey Privacy Badger uBlock Origin Webmail Ad Blocker

3) We have two other computers in our household, both with Win8.1 and updated Firefox, which are not displaying the behavior I'm asking about.

Thanks.