Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Unified inbox does not download message format

  • 1 resposta
  • 0 tem este problema
  • 1 exibição
  • Última resposta de dmkrzewinski

dmkrzewinski
dmkrzewinski
more options

When using the unified in-box there are certain messages which have a lot of formatting and do not display correctly. The message appears almost "raw" with no images, correct font, etc.

Curiously, if I click on the account just below the Inbox (but still in the Unified Folders section) the formatting will update and look correct, even if I then click back to the Unified Inbox again. It's like it needs a "prompt" before downloading the formatting of the message.

This does not occur with all messages, and as best I can tell it seems to only impact the Google email account in my list (the others are Yahoo).

When using the unified in-box there are certain messages which have a lot of formatting and do not display correctly. The message appears almost "raw" with no images, correct font, etc. Curiously, if I click on the account just ''below ''the Inbox (but still in the Unified Folders section) the formatting will update and look correct, even if I then click back to the Unified Inbox again. It's like it needs a "prompt" before downloading the formatting of the message. This does not occur with all messages, and as best I can tell it seems to only impact the Google email account in my list (the others are Yahoo).
Capturas de tela anexadas

Todas as respostas (1)

dmkrzewinski
dmkrzewinski Autor da pergunta
more options

Just an update: in the screenshots I noted how clicking the account Inbox within the unified folders area corrects the lack of formatting, but I just noticed that if I close Thunderbird then re-open it the formatting is absent from the unified in-box again.

I made a very brief video demonstrating here: https://youtu.be/_4QdgMi0FFU

P.S. Sorry for the loud music. I didn't realize till after I uploaded that I forgot to mute the recording.