Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Unable to update to 103; "please download new version"

  • 3 respostas
  • 0 tem este problema
  • 2 visualizações
  • Última resposta de Matt

Bosco
Bosco
more options

I keep getting a message that T'bird is unable to update to 103 and I should download & install 103.

I'm on Win 11, T'bird 102.2.2. When I look at T'bird help, it says it's up-to-date. I do not want to download & install a new program & have to set up my email addresses (I have 5) all over again. (I have the same problem on my WIn 10 laptop)

Will the next "update" allow 102 to update to 103?

Thank you.

I keep getting a message that T'bird is unable to update to 103 and I should download & install 103. I'm on Win 11, T'bird 102.2.2. When I look at T'bird help, it says it's up-to-date. I do not want to download & install a new program & have to set up my email addresses (I have 5) all over again. (I have the same problem on my WIn 10 laptop) Will the next "update" allow 102 to update to 103? Thank you.

Todas as respostas (3)

Matt
Matt
  • Top 25 Contributor
  • Moderator
more options

My information is that both Avast and AVG are blocking the update server and require modification to permit updates. Are you using one of those?

Bosco
Bosco Autor da pergunta
more options

Yes, AVG. How do I go about modifying it, then? Or turn it off, update, and turn it back on?

Matt
Matt
  • Top 25 Contributor
  • Moderator
more options

See https://support.mozilla.org/en-US/questions/1391179#answer-1537576