Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Printer dialogue showing unused printers

  • 2 respostas
  • 2 têm este problema
  • 18 visualizações
  • Última resposta de KW

KW
KW
more options

When printing, Firefox shows printers that are no longer connected to my Mac and were removed from my Mac printer settings in preferences. But, I am unable to remove them from Firefox. I already tried clearing the printer settings by clicking "Clear saved print settings" in troubleshooting, but the old printer names are still showing up.

When printing, Firefox shows printers that are no longer connected to my Mac and were removed from my Mac printer settings in preferences. But, I am unable to remove them from Firefox. I already tried clearing the printer settings by clicking "Clear saved print settings" in troubleshooting, but the old printer names are still showing up.

Todas as respostas (2)

petergroft
petergroft
more options

Try to run the printer troubleshooter: a. Press Windows key+X. b. Click on Control Panel. c. Click on Troubleshooting. d. On the left pane, click on view all. e. From the list, double-click on the printer. f. Run the printer troubleshooter.

Regards, Peter

KW
KW Autor da pergunta
more options

I am on a Mac. Also, this is not a problem with my system's printer settings, it is only when printing using Firefox printer dialogue that I see the older printers in the Destination list.