Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Filters when 'Getting New Mail'

  • 8 respostas
  • 0 tem este problema
  • 3 visualizações
  • Última resposta de jonathanrtaylor

more options

I have several filters set up to automatically organise certain automatic emails which I do not need to read, but do need to save, into folders. The filters are set to be active when 'Getting New Mail', however they are not acting as I'd expect.

When I receive new mail, and it downloads mails which should be filtered, they appear in my inbox - they are not filtered. If I press 'Get messages' then the filters are applied and the emails are moved from the inbox to the various folders. If I don;t press 'Get Messages' then they sit in my inbox, clogging it up with spam. But this isn't really applying the filters upon 'Getting New Mail', it's actually more like manually applying the filters, because I have to hit the 'Get Messages' button for the filter to apply, or wait for the next scheduled time that mails are downloaded from the server.

Is there a way to get the filters to be applied immediately that they are downloaded, triggered automatically by them being downloaded in the first instance.

As an aside, I know that filters can be run on a scheduled task every 10 minutes, but that's not a good workaround in my circumstances.

I have several filters set up to automatically organise certain automatic emails which I do not need to read, but do need to save, into folders. The filters are set to be active when 'Getting New Mail', however they are not acting as I'd expect. When I receive new mail, and it downloads mails which should be filtered, they appear in my inbox - they are not filtered. If I press 'Get messages' then the filters are applied and the emails are moved from the inbox to the various folders. If I don;t press 'Get Messages' then they sit in my inbox, clogging it up with spam. But this isn't really applying the filters upon 'Getting New Mail', it's actually more like manually applying the filters, because I have to hit the 'Get Messages' button for the filter to apply, or wait for the next scheduled time that mails are downloaded from the server. Is there a way to get the filters to be applied immediately that they are downloaded, triggered automatically by them being downloaded in the first instance. As an aside, I know that filters can be run on a scheduled task every 10 minutes, but that's not a good workaround in my circumstances.

Solução escolhida

Yes they run immediately at receipt (thanks with this second check on screenshot)

For bugs, you can open an issue on Bugzilla : https://bugzilla.mozilla.org/home

Ler esta resposta 👍 1

Todas as respostas (8)

more options

Is this a POP or an IMAP account?

more options

Hi David, It's an IMAP account.

more options

That was my guess. Filters for IMAP accounts must be manually run, unlike filters on POP accounts.

more options

Nope, I only have IMAP accounts and my filters runs automatically :)

more options

@Quentin - do the filters run immediately that the emails are downloaded?

If so, that would suggest I'm experiencing a bug - is this the right forum to raise bugs with Mozilla?

more options

Solução escolhida

Yes they run immediately at receipt (thanks with this second check on screenshot)

For bugs, you can open an issue on Bugzilla : https://bugzilla.mozilla.org/home

more options

Thanks Quantin, I'll log it as a bug

more options

For future reference in case anyone else experiences this, it is logged on Bugzilla as a bug at the following link: https://bugzilla.mozilla.org/show_bug.cgi?id=1797971