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Replacing a missing password

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  • Última resposta de Matt

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I first try to sign in with my account and then they ask you to verify who you are by calling your cell phone. My cell phone is a Samsung Galaxy S21 5G, they can't contact my cell phone My cell phone just doesn't register the call.

I first try to sign in with my account and then they ask you to verify who you are by calling your cell phone. My cell phone is a Samsung Galaxy S21 5G, they can't contact my cell phone My cell phone just doesn't register the call.

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I am afraid your cell issue is not something in the scope of this forum. Perhaps try other authentication method to the two factor authentication you are clearly using.