Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox Updates and New Profiles

  • 1 resposta
  • 0 tem este problema
  • 1 visualização
  • Última resposta de Mike Kaply

more options

My organization would like to keep automatic updates for Firefox enabled. However, each update prompts end users to create a new profile. We've provided them with instructions on how to navigate to about:Profiles and find the Firefox profile that has their bookmarks. The same set of instructions then guides them on how to save that profile as their default too. Unfortunately, our end users aren't very good at this and sometimes they have to repeat the process for a few days in a row. Which I assume is due to subsequent Firefox updates, but I'm not sure.

That said, is there anything we can do that'd avoid end users from having to go through this process for every Firefox update?

My organization would like to keep automatic updates for Firefox enabled. However, each update prompts end users to create a new profile. We've provided them with instructions on how to navigate to about:Profiles and find the Firefox profile that has their bookmarks. The same set of instructions then guides them on how to save that profile as their default too. Unfortunately, our end users aren't very good at this and sometimes they have to repeat the process for a few days in a row. Which I assume is due to subsequent Firefox updates, but I'm not sure. That said, is there anything we can do that'd avoid end users from having to go through this process for every Firefox update?

Todas as respostas (1)

more options

What platform are you on? It sounds like somehow Firefox is going into a different directory when it's updating, but it shouldn't do that if we are controlling the update.