Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Reset laptop keeping files, tabs and history gone from Firefox

  • 1 resposta
  • 1 tem este problema
  • 4 visualizações
  • Última resposta de AzZA

more options

Help! My Dell Windows 11 laptop got stuck in a bit locker/advanced repair loop, and I had to reset my laptop. Told the laptop to keep my files. However, I’ve lost my tabs I had open, and no history. Tried to find previous Firefox profiles, with no luck. Any other advice? Or is it all lost

Help! My Dell Windows 11 laptop got stuck in a bit locker/advanced repair loop, and I had to reset my laptop. Told the laptop to keep my files. However, I’ve lost my tabs I had open, and no history. Tried to find previous Firefox profiles, with no luck. Any other advice? Or is it all lost

Todas as respostas (1)

more options

Check the Windows.old folder: When you reset your laptop and chose to keep your files, Windows may have created a Windows.old folder that contains some of your old files, including your Firefox profile. You can try navigating to this folder to see if you can find your old Firefox data.