Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

The count of unread emails in each folder does not update.

  • 3 respostas
  • 0 tem este problema
  • 27 visualizações
  • Última resposta de Wisewiz

more options

Hi, Thunderbird shows a counter of the number of unread emails in each folder, but I am noticing that it does not update the count, or sometimes even show that there are unread emails, unless you open each folder. I have the setting set to download new messages every 1 minute.

Is there something that I need to do, or is this normal behavior for Thunderbird?

Thanks

Hi, Thunderbird shows a counter of the number of unread emails in each folder, but I am noticing that it does not update the count, or sometimes even show that there are unread emails, unless you open each folder. I have the setting set to download new messages every 1 minute. Is there something that I need to do, or is this normal behavior for Thunderbird? Thanks

Todas as respostas (3)

more options

Try refreshing the screen by pressing F5 once.

I have a taskbar icon for Thunderbird, and I have Windows set to show a counter of unread messages in Thunderbird, but when I open TB and read the message(s), the counter doesn't change. If I hit F5 to refresh my screen, it changes immediately.

I'm not sure this will help you with folders and new-message counters, but it works for icons.

more options

Thanks.. helped a little.. but still not behaving the way I would like..

more options

Suggestion: If your mail is in the IMAP system, you may be checking your mail a little too often. Please try changing that to every 10 minutes, and see whether your Thunderbird behaves a little better.

Also, please try the settings in the screenshots below. Click the small picture to see a larger picture.

The one on the left is in Account Settings (Server Settings); the one on the right, in Settings (General).