Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox won't let me connect to my Xfinity email.

  • 2 respostas
  • 5 têm este problema
  • 8 visualizações
  • Última resposta de cor-el

more options

I'm getting this message:

Secure Connection Failed

An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

when I try to connect to my Xfinity email. Can't imagine what happened to the authenticity.

I'm getting this message: Secure Connection Failed An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. when I try to connect to my Xfinity email. Can't imagine what happened to the authenticity.

Todas as respostas (2)

more options

Hi Mary Kay, I don't have an Xfinity account, so I don't know how that server -- oauth.xfinity.com -- comes into play. Are you able to load the login page or the new email address?

Another user mentioned that it doesn't work in regular windows but did work in a private window. To test in a private window, you can either right-click on one of those links and choose Open in New Private Window or start with a new private window by pressing Ctrl+Shift+P and then test from there.

(Note: please reply here at https://support.mozilla.org/questions/1417910 and not by email, assuming you are checking your email using Microsoft Edge or another option right now.)

more options

See also: