Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

TB115 Lost saved email addresses in my address books

  • 5 respostas
  • 0 tem este problema
  • 17 visualizações
  • Última resposta de david

more options

I installed a new update for thunderbird today and now I have lost all of my saved email addresses in my address books. Would like to retrieve them.

I installed a new update for thunderbird today and now I have lost all of my saved email addresses in my address books. Would like to retrieve them.

Alterado por Wayne Mery em

Todas as respostas (5)

more options

What version of Thunderbird?

more options

Were you asked to re enter your email account details when the program first started? Like as if it was a new install perhaps.

more options

It would not open unless I put in my data, like a new install, yes.

more options

I defer to Matt, but what probably happened is that Thunderbird created a new profile. If you look at c:\users\<yourid>\appdata\roaming\thunderbird\profiles, there are probably two profiles, the active one and the prior one with your addressbooks. The addressbook is named abook.sqlite (and there may be more than one with the basic name - they all comprise the addressbook). You can import them with the tools>import menu.