Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Small font size on some websites

  • 3 respostas
  • 1 tem este problema
  • 111 visualizações
  • Última resposta de ldene

more options

Firefox is displaying a smaller font on some websites. It only does it new windows, not in a private window and other browsers are fine.

Screenshots attached show the correct size (first attachment) and the incorrect smaller size (second attachment).

It's not windows accessibility aka ease of access, as nothing else is affected. All pages are on 100% zoom. I've gone to settings -> font -> advanced and the "Allow pages to choose their own fonts, instead of your selections above" is ticked.

Any ideas please?

Firefox is displaying a smaller font on some websites. It only does it new windows, not in a private window and other browsers are fine. Screenshots attached show the correct size (first attachment) and the incorrect smaller size (second attachment). It's not windows accessibility aka ease of access, as nothing else is affected. All pages are on 100% zoom. I've gone to settings -> font -> advanced and the "Allow pages to choose their own fonts, instead of your selections above" is ticked. Any ideas please?
Capturas de tela anexadas

Solução escolhida

Are you possibly using and extension that is blocking downloadable fonts ?

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

You can compare the font in PB mode with the font used in regular mode in the Inspector.

You can check in the Fonts tab in the right panel in the Inspector what font is actually used because Firefox might be using a different font than specified by the website. If the Fonts tab is hidden, click the down arrow at the right end.

Ler esta resposta 👍 0

Todas as respostas (3)

more options

Solução escolhida

Are you possibly using and extension that is blocking downloadable fonts ?

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

You can compare the font in PB mode with the font used in regular mode in the Inspector.

You can check in the Fonts tab in the right panel in the Inspector what font is actually used because Firefox might be using a different font than specified by the website. If the Fonts tab is hidden, click the down arrow at the right end.

more options

Does it still happen in Troubleshoot Mode?

more options

it didn't happen in troubleshoot mode.

i've narrowed it down to an extension (for which, i now feel stupid, cause i should have checked). i'll raise it with extension creater.

Appreciate the help!