Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Comcast Outgoing Mail Server Setup

  • 1 resposta
  • 0 tem este problema
  • 1 exibição
  • Última resposta de sfhowes

more options

I've used T'Bird for years. I have 6 Comcast e-mail addresses. I can receive e-mail on all of them.

BUT, maybe a month ago, maybe 2, I can now only send messages on ONE, my "main" C'Cast account. The one I sign in with @ xfinity.com, to manage all E addresses/accounts.

When send fails, I get a message saying:

Sending of the message failed. An error occurred while sending mail. The mail server responded: Please ensure your email address and authenticating user match when sending messages. Please verify that your email address is correct in your account settings and try again.

So I dig into my T-Bird account settings. Each of the 6 addresses has individual settings on the "Incoming Server". When I look at "Outgoing Server", it's ONE setting (U/N & Pass) for ALL accounts", which has always been my Main CCast account! If I change one, they all change.

At Comcast, all E addresses use the same password, which is why it worked FLAWLESSLY for YEARS! Now, Comcast's server APPEARS to be looking for an INDIVIDUAL U/N & Pass for EACH address, which T-Bird appears to be NOT capable of doing.

Any recommendations??

Thanks & have a great day!!!

I've used T'Bird for years. I have 6 Comcast e-mail addresses. I can receive e-mail on all of them. BUT, maybe a month ago, maybe 2, I can now only send messages on ONE, my "main" C'Cast account. The one I sign in with @ xfinity.com, to manage all E addresses/accounts. When send fails, I get a message saying: Sending of the message failed. An error occurred while sending mail. The mail server responded: Please ensure your email address and authenticating user match when sending messages. Please verify that your email address is correct in your account settings and try again. So I dig into my T-Bird account settings. Each of the 6 addresses has individual settings on the "Incoming Server". When I look at "Outgoing Server", it's ONE setting (U/N & Pass) for ALL accounts", which has always been my Main CCast account! If I change one, they all change. At Comcast, all E addresses use the same password, which is why it worked FLAWLESSLY for YEARS! Now, Comcast's server APPEARS to be looking for an INDIVIDUAL U/N & Pass for EACH address, which T-Bird appears to be NOT capable of doing. Any recommendations?? Thanks & have a great day!!!

Todas as respostas (1)

more options

You must have 6 smtp servers which differ only in the User Name field, and then point each account to the corresponding smtp:

https://support.mozilla.org/en-US/questions/1350593