Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

keep getting request for a primary password but can find the link to create login and passords

  • 2 respostas
  • 0 tem este problema
  • 28 visualizações
  • Última resposta de cor-el

more options

Unable to access the login and primary password link. this doesn't show up on my accounts page. My accounts page does not "privacy & security" option. The lack of a primary password is blocking me from getting some online personal info I need.

Unable to access the login and primary password link. this doesn't show up on my accounts page. My accounts page does not "privacy & security" option. The lack of a primary password is blocking me from getting some online personal info I need.

Todas as respostas (2)

more options

The section to create a primary password is in Settings on the Privacy & Security page.

https://support.mozilla.org/en-US/kb/password-manager-remember-delete-edit-logins

more options

Make sure that you do not confuse the Primary Password and the password for the Firefox Sync Account.

The Primary Password is only used locally to encrypt the logins stored in the profile folder and is never part of Sync and each device can have its own PP apart from mobile devices that use OS authentication or biometrics like face/finger.

In case of issues, try to login to the Firefox Account via this website.