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Upgrade to 115.4.1 / hyperlinks within emails no longer open.

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  • 2 têm este problema
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  • Última resposta de Matt

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I received the latest update to v. 115.4.1 and after admiring the new look, I discovered that I could not open any type of hyperlink within an email. Right-clicking and selecting 'open in browser' fails to open the link as well. This was never an issue until this update. I am on a Win 11 desktop with Chrome set as my default browser. Please advise - I love this tool!

I received the latest update to v. 115.4.1 and after admiring the new look, I discovered that I could not open any type of hyperlink within an email. Right-clicking and selecting 'open in browser' fails to open the link as well. This was never an issue until this update. I am on a Win 11 desktop with Chrome set as my default browser. Please advise - I love this tool!

Solução escolhida

Generally the issue is software firewalls when hyperlinks stop working post update.

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Solução escolhida

Generally the issue is software firewalls when hyperlinks stop working post update.

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Matt - thanks for the quick response. The Norton 'smart firewall' needs to get a little smarter. I disabled it, opened Tbird and all links worked. I reenabled the 'smart firewall' and it suddenly 'got smarter' and allowed Tbird to function as expected.

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Sadly I can not even add a new account to Thunderbird with Norton installed without disabling "features" including SONAR, what ever that is. The whole product suffers from the not so smart issue.