We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

update has lost all my folders and all older message bodies are missing

  • 1 resposta
  • 1 tem este problema
  • 1 exibição
  • Última resposta de chris439

chris439
chris439
more options

An update to Thunderbird has somehow removed all my inbox sub folders and all remaining messages in my inbox are blank, ie. there is no message body showing for any of my messages.

I tried right button clicking on one of my account's inbox folders and going to properties, repair folder and all my inbox messages for that account prior to about a week ago were removed.

My profile folder still shows as being approx 13Gb in size so hopefully everything is still there. Somehow everything seems to be pretty messed up. About Thunderbird shows I'm running 115.5.2 with a button below to update to 115.6.1.

Does anyone have a suggestion on how to fix this?

An update to Thunderbird has somehow removed all my inbox sub folders and all remaining messages in my inbox are blank, ie. there is no message body showing for any of my messages. I tried right button clicking on one of my account's inbox folders and going to properties, repair folder and all my inbox messages for that account prior to about a week ago were removed. My profile folder still shows as being approx 13Gb in size so hopefully everything is still there. Somehow everything seems to be pretty messed up. About Thunderbird shows I'm running 115.5.2 with a button below to update to 115.6.1. Does anyone have a suggestion on how to fix this?

Todas as respostas (1)

chris439
chris439 Autor da pergunta
more options

If it helps any with a diagnosis, my signature text and image attachment is also missing after the update.