Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Windows Defender Flagging Firefox

  • 2 respostas
  • 0 tem este problema
  • 6 visualizações
  • Última resposta de rvdistel

more options

Around a week or two ago, Windows Defender has begun flagging files within Firefox as trojan's. It happens only when I use the browser, sometimes immediately, sometimes after a few minutes. I tried disabling my extensions and reinstalling, but the pop ups continue.

Is it safe to assume this is a problem with Windows Defender? Image of the detections attached.

Around a week or two ago, Windows Defender has begun flagging files within Firefox as trojan's. It happens only when I use the browser, sometimes immediately, sometimes after a few minutes. I tried disabling my extensions and reinstalling, but the pop ups continue. Is it safe to assume this is a problem with Windows Defender? Image of the detections attached.
Capturas de tela anexadas

Todas as respostas (2)

more options

We regularly see problems with Windows Defender reported about files in the Firefox disk cache (cache2 folder), those are likely false positives as this folder is only used to store

more options

I followed the steps in the article to clear the cache but the notifications continue to pop up. If those files are being flagged, does that mean there is a malicious file in Firefox somewhere or I went somewhere unsafe? If they’re false positives that’s fine, I just want to be sure before I decide on whether or not I should whitelist this folder.