Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Settings

  • 4 respostas
  • 0 tem este problema
  • 1 exibição
  • Última resposta de Matt

more options

Hello, When I add an account of the email mark@leadingedgeessentials.com, same configurations and all, still the Thunderbird prompt that "Cannot find settings of this email". I tried it in Outlook and its working. What is the possible issue with this?

Hello, When I add an account of the email mark@leadingedgeessentials.com, same configurations and all, still the Thunderbird prompt that "Cannot find settings of this email". I tried it in Outlook and its working. What is the possible issue with this?
Capturas de tela anexadas

Todas as respostas (4)

more options

Generally the issue is antivirus programs that are helping you. Personally I can not make the auto configuration wizard work with the Nortons product, other offer rather patchy results. Nortons can be relied on to make sure no settings are ever detected.

You might try pressing the advanced config button and manually entering the settings for your account.

more options

I already disable the anti-virus but still not working. what to put in advance config?

more options

Hello, any response? Thank you

more options

Jan Paulo Pilongco said

I already disable the anti-virus but still not working. what to put in advance config?

The settings for your account. Thunderbird can't detect them, so you can actually add them