Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

latest version of Firefox lost my bookmarks

  • 1 resposta
  • 0 tem este problema
  • 2 visualizações
  • Última resposta de Paul

grt_49
grt_49
more options

Yesterday I clicked the download button "Download the latest version of Firefox", and restarted my laptop. After this my bookmarks disappeared and my only method to retrieve them was to restore my system back to an earlier time period. Now, I'm offered that same download but NO THANK YOU until I know I'll still have my data.

Yesterday I clicked the download button "Download the latest version of Firefox", and restarted my laptop. After this my bookmarks disappeared and my only method to retrieve them was to restore my system back to an earlier time period. Now, I'm offered that same download but NO THANK YOU until I know I'll still have my data.

Todas as respostas (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

This support article should help

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update