Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Email Address

  • 1 resposta
  • 0 tem este problema
  • 8 visualizações
  • Última resposta de Matt

mikeklinger
mikeklinger
more options

Hello, I have two email addresses, one personnel, one business. The other night, Thunderbird asked me to download an update. Since downloading the update, all my business emails and subfolders are gone and have been replaced by my personnel email address and subfolders. (in the left hand pane - pic attached) The business emails and subfolders are on my main server yahoo, but are not on my Thunderbird program. Can someone help me to recover the business email address emails and subfolders? Thank you.

Hello, I have two email addresses, one personnel, one business. The other night, Thunderbird asked me to download an update. Since downloading the update, all my business emails and subfolders are gone and have been replaced by my personnel email address and subfolders. (in the left hand pane - pic attached) The business emails and subfolders are on my main server yahoo, but are not on my Thunderbird program. Can someone help me to recover the business email address emails and subfolders? Thank you.
Capturas de tela anexadas

Todas as respostas (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I would guess your account is configured as IMAP and your antivirus program is blocking this new unknown and possible dangerous Thunderbird program from accessing the internet.

But to be honest I really don't understand the question as you start with talking about having two accounts and the image has three, so I am going with a common upgrade problem caused by Third party antivirus products.