Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Widevine CDM Not Installing

  • 1 resposta
  • 1 tem este problema
  • 280 visualizações
  • Última resposta de Om Turakhia

Om Turakhia
Om Turakhia
more options

I have been trying to solve this for a few days now. I tried to watch Netflix when it said, "Firefox is installing components needed to play the audio or video on this page. Please try again later."

I found out this was due to Widevine not being installed AT ALL on my browser for some reason. The plugins manager has been saying that it will "be installed shortly" for a week now. I already tried toggling DRM off and on multiple times. I already tried using troubleshooting mode. I already checked GMP preferences to make sure nothing relating to Widevine was set to 'false'. I already tried turning off my antivirus long enough to try everything again and still nothing has changed. I do not have any VPNs running either. I am attaching a screenshot of what the browser console shows when I toggle DRM off and on again and try to run Netflix. I am also attaching what the gmp toggles say. Please help me figure out what is wrong!

I have been trying to solve this for a few days now. I tried to watch Netflix when it said, "Firefox is installing components needed to play the audio or video on this page. Please try again later." I found out this was due to Widevine not being installed AT ALL on my browser for some reason. The plugins manager has been saying that it will "be installed shortly" for a week now. I already tried toggling DRM off and on multiple times. I already tried using troubleshooting mode. I already checked GMP preferences to make sure nothing relating to Widevine was set to 'false'. I already tried turning off my antivirus long enough to try everything again and still nothing has changed. I do not have any VPNs running either. I am attaching a screenshot of what the browser console shows when I toggle DRM off and on again and try to run Netflix. I am also attaching what the gmp toggles say. Please help me figure out what is wrong!
Capturas de tela anexadas

Solução escolhida

I ended up solving it myself thanks to and obscure post on Reddit from 7 years ago.

If you are using Windows, go into your 'hosts' file (located in C:\Windows\System32\drivers\etc) and remove "0.0.0.0 redirector.gvt1.com". This is what Firefox uses to get its updates for widevine and Windows has it automatically blocked for some reason. When editing the file, make sure whatever you use to edit it (notepad or something like that) has administrator privileges at the time of editing.

Ler esta resposta 👍 2

Todas as respostas (1)

Om Turakhia
Om Turakhia Autor da pergunta
more options

Solução escolhida

I ended up solving it myself thanks to and obscure post on Reddit from 7 years ago.

If you are using Windows, go into your 'hosts' file (located in C:\Windows\System32\drivers\etc) and remove "0.0.0.0 redirector.gvt1.com". This is what Firefox uses to get its updates for widevine and Windows has it automatically blocked for some reason. When editing the file, make sure whatever you use to edit it (notepad or something like that) has administrator privileges at the time of editing.