Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Thunderbird keeps crashing with 128.5.2 using Bitdefender SOLVED update to 128.6.0

  • 3 respostas
  • 7 têm este problema
  • 33 visualizações
  • Última resposta de jaudette38

more options

Since yesterday Thunderbird keeps crasing. I don't even have time to go see if an update was added. It crashes within a few seconds all the time. Any ways to fix it?

Since yesterday Thunderbird keeps crasing. I don't even have time to go see if an update was added. It crashes within a few seconds all the time. Any ways to fix it?

Alterado por Wayne Mery em

Solução escolhida

I re-installed for a 2nd time. Was done without success yesterday, but seems to be stable today. Let's hope it lasts.

Ler esta resposta 👍 1

Todas as respostas (3)

more options

Here is the crash report: BuildID: 20241210220830 CrashTime: 1736865416 InstallTime: 1736124551 ModuleSignatureInfo: {"Apple Inc.":["mdnsNSP.dll"],"Bitdefender SRL":["gemmauf32.dll","atcuf32.dll","bdhkm32.dll"],"Microsoft Windows":["explorerframe.dll","dbghelp.dll","AudioSes.dll","directmanipulation.dll","dcomp.dll","rdpendp.dll","MMDevAPI.dll","mscms.dll","twinapi.dll","Windows.Security.Integrity.dll","BitsProxy.dll","Windows.UI.Immersive.dll","avrt.dll","InputHost.dll","WindowManagementAPI.dll","Windows.UI.dll","ondemandconnroutehelper.dll","winnsi.dll","twinapi.appcore.dll","BCP47mrm.dll","Windows.Globalization.dll","usp10.dll","dataexchange.dll","d3d11.dll","wscapi.dll","cscapi.dll","ntshrui.dll","linkinfo.dll","msvcp110_win.dll","policymanager.dll","dxgi.dll","d2d1.dll","DWrite.dll","dbgcore.dll","ColorAdapterClient.dll","ktmw32.dll","wsock32.dll","OneCoreUAPCommonProxyStub.dll","OneCoreCommonProxyStub.dll","comctl32.dll","netprofm.dll","powrprof.dll","Bcp47Langs.dll","WinTypes.dll","CoreUIComponents.dll","CoreMessaging.dll","TextInputFramework.dll","FWPUCLNT.DLL","rasadhlp.dll","dnsapi.dll","nlaapi.dll","mswsock.dll","winrnr.dll","wshbth.dll","pnrpnsp.dll","NapiNSP.dll","npmproxy.dll","CRYPTBASE.DLL","urlmon.dll","iertutil.dll","msasn1.dll","propsys.dll","IPHLPAPI.DLL","wininet.dll","profapi.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","devobj.dll","ntmarta.dll","winsta.dll","wldp.dll","windows.storage.dll","srvcli.dll","netutils.dll","sspicli.dll","version.dll","kernel.appcore.dll","uxtheme.dll","winhttp.dll","winmm.dll","umpdc.dll","userenv.dll","dwmapi.dll","wtsapi32.dll","user32.dll","win32u.dll","shell32.dll","oleaut32.dll","combase.dll","msctf.dll","nsi.dll","crypt32.dll","setupapi.dll","imm32.dll","ws2_32.dll","clbcatq.dll","bcrypt.dll","advapi32.dll","rpcrt4.dll","shlwapi.dll","msvcp_win.dll","kernel32.dll","KERNELBASE.dll","psapi.dll","gdi32full.dll","sechost.dll","ucrtbase.dll","wintrust.dll","gdi32.dll","bcryptPrimitives.dll","msvcrt.dll","cfgmgr32.dll","ole32.dll","SHCore.dll","ntdll.dll","dxgi.dll","KBDUS.DLL"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140.dll"],"Mozilla Corporation":["thunderbird.exe","xul.dll","gkcodecs.dll","nss3.dll","freebl3.dll","nssckbi.dll","softokn3.dll","lgpllibs.dll","mozglue.dll","rnp.dll"]} ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: esr StartupTime: 1736865410 SubmittedFrom: Client Throttleable: 1 UptimeTS: 6.0 Vendor: Version: 128.5.2 WindowsErrorReporting: 1 This report also contains technical information about the state of the application when it crashed.

Útil?

more options

The problem is still present. Anyone having same issue? Anyone trying to fix it?

Útil?

more options

Solução escolhida

I re-installed for a 2nd time. Was done without success yesterday, but seems to be stable today. Let's hope it lasts.

Útil?

Faça uma pergunta

É necessário entrar na sua conta para responder a publicações. Faça uma nova pergunta, se ainda não tiver uma conta.