Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

verify account

  • 3 respostas
  • 0 tem este problema
  • 7 visualizações
  • Última resposta de Dani

more options

I'm keep receiving mails to verify my account, when I open the link, it redirects me to my Mozilla account but everything seems to be in order and y don't want my account to be deleted. How am I supposed yo verify it? I have Two-step authentication, the Account recovery key, a Secondary email and I even singed in several devices.

Thanks in advance for the help.

I'm keep receiving mails to verify my account, when I open the link, it redirects me to my Mozilla account but everything seems to be in order and y don't want my account to be deleted. How am I supposed yo verify it? I have Two-step authentication, the Account recovery key, a Secondary email and I even singed in several devices. Thanks in advance for the help.
Capturas de tela anexadas

Todas as respostas (3)

more options

Then log out of all devices and login with the desktop to see what's happening.

Útil?

more options

Done, I guess I'll know in a few days if it worked.

Útil?

more options

Hi I just got a new mail saying that my account will be deleted in 24h hours because I haven verify my account yet. I genuinely don't know what to do, since the link to verify redirects me to my Mozilla accounts without the option.

Útil?

Faça uma pergunta

É necessário entrar na sua conta para responder a publicações. Faça uma nova pergunta, se ainda não tiver uma conta.