Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

"Firefox prevented this site from opening a pop-up window" - Interface with Kerio Connect 7.0.0 -

  • 2 respostas
  • 143 têm este problema
  • 1 exibição
  • Última resposta de Wikiwide

more options

I'm in a regional office. Corporate uses Kerio Connect 7.0.0 for email. Today 5/7/10 I started having problems whenever I open an email of ANY type, I can view it in viewing pane, but double clicking it gives me the message "Firefox prevented this site from opening a pop-up window." NOBODY ELSE in my company has had this problem (I have had it happen a few times in the past, but not ALL emails like today!). I am on my own in a regional office, so guidance would be greatly appreciated.

I'm in a regional office. Corporate uses Kerio Connect 7.0.0 for email. Today 5/7/10 I started having problems whenever I open an email of ANY type, I can view it in viewing pane, but double clicking it gives me the message "Firefox prevented this site from opening a pop-up window." NOBODY ELSE in my company has had this problem (I have had it happen a few times in the past, but not ALL emails like today!). I am on my own in a regional office, so guidance would be greatly appreciated.

Todas as respostas (2)

more options

Go to Tools->Options->Content->Block pop-up windows and uncheck it (so that Firefox allowed all and any pop-up windows to open).

If after it you can easily read messages in new window, then it's the right track for solving the problem.

As pop-ups from other sites can distract you, you can enable pop-up blocking again, but add an exception for Kerio Connect WebMail. Copy the URL/location/address of the WebMail page (something like mail.company.com or 192.168.1.1 or whatever it is in your company), go to

Tools->Options->Content->Block pop-up windows->Exceptions...

paste the address into the textbox and click "Allow" button. Then click "OK", "OK" and everything should work well.

Does it help you?

more options

I have tried this and it is not working. The only thing I can think of is that Firefox automatically upgraded to the 3.5 version I believe sometime last week, which is when I truly began to see the problem.

No wonder I have avoided upgrading! It seems to me that Firefox STILL has not corrected this problem.

I have seen multiple people as late as last week complaining @ same issue and they are reverting back to FF 3.0.

Sound like this is my only solution.

If anyone has any other ideas, please let me know.