Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

why is the name of the site (1st line on the screen) suddenly changing into chinese characters?

  • 1 resposta
  • 0 tem este problema
  • 2 visualizações
  • Última resposta de cor-el

more options

When consulting an european web site, the name of that site suddenly changes into chinese character. I use Windows XP. All updates are installed. Antivirus scanning has found no virus.

This happened

A few times a week

== about 3 months ago

When consulting an european web site, the name of that site suddenly changes into chinese character. I use Windows XP. All updates are installed. Antivirus scanning has found no virus. == This happened == A few times a week == about 3 months ago

Todas as respostas (1)

more options

If you see CJK (Chinese/Japanese) characters on the Firefox title bar or the Windows Taskbar then that can happen if Firefox switches to UTF-16 encoding for some reason.

The RealPlayer Browser Record Plugin extension (Tools > Add-ons > Extensions) has been reported to cause that issue.

Be sure not to get confused with the RealPlayer plugin (Tools > Add-ons > Plugins) that plays media files. The extension adds some extra features like saving media files.

You can disable/remove the RealPlayer Browser Record Plugin extension in the RealPlayer Preferences (RealPlayer: Tools > Preferences > Download & Recording)

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems