Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

zzxc: Is it possible to restore my favorites from a hard drive that has been pullled out of my computer due to a virus?

  • 2 respostas
  • 0 tem este problema
  • 1 exibição
  • Última resposta de the-edmeister

more options

I was in a chat with a support representative a few moments ago and I am trying to restore my favorites. Still having some issues with that problem. Can someone get back to me to help me resolve this issue?

I was in a chat with a support representative a few moments ago and I am trying to restore my favorites. Still having some issues with that problem. Can someone get back to me to help me resolve this issue?

Todas as respostas (2)

more options

Firefox can't handle the raw "favorites" data. You need to get that data into IE and then Export in HTML format, so you can Import that data into Firefox.

In IE: File > Import/Export - Export to HTML file

then in Firefox: Bookmarks > Organize Bookmarks -> Import & Backup - Import HTML... = From HTML file

more options