Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

FF crashesh when PDF file is opened in the browser and back button is pressed

  • 2 respostas
  • 1 tem este problema
  • 13 visualizações
  • Última resposta de the-edmeister

AnonymousUser
AnonymousUser
more options

Hi,

When ever a PDF file is opened in the FF browser, and we hit back button, FF crashes.

Is this a bug? Is there a solution?

Hi, When ever a PDF file is opened in the FF browser, and we hit back button, FF crashes. Is this a bug? Is there a solution?

Todas as respostas (2)

the-edmeister
the-edmeister
  • Moderator
more options

https://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_the_most_accurate_help_with_your_Firefox_crash

Type about:crashes in the URL bar and hit Enter. Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that Firefox can't unload or close the Adobe Reader plugin that is used to embed PDF files in a browser window. You can try to disable the plugin and use the Adobe Reader program instead to see if that helps.

See also http://kb.mozillazine.org/Adobe_Reader#Using_an_alternative_PDF_viewer