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I get a message that says ff is already running but is not responding ,to open a new window, you must close the existing ff process or restart your system, how do i close the existing ff process?

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AnonymousUser
AnonymousUser
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I have windows 7 on dell laptop. I am working on a Word Document and want to go to a diff window for some information. I click on the FF icon on my desktop and get a message that says...FF is already running but is not responding. To open a new window, you must close the existing ff process or restart your system..how do you close the existing ff process?


This happened

Every time Firefox opened

== I got my new dell laptop four weeks ago with window 7 installed

I have windows 7 on dell laptop. I am working on a Word Document and want to go to a diff window for some information. I click on the FF icon on my desktop and get a message that says...FF is already running but is not responding. To open a new window, you must close the existing ff process or restart your system..how do you close the existing ff process? == This happened == Every time Firefox opened == I got my new dell laptop four weeks ago with window 7 installed

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Shawn
Shawn
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See https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding